FAQs
-
We require a 30% deposit of the final quote to reserve your date. Once you've chosen your menu, we'll send you a quote to secure the booking. Your date will only be confirmed once the deposit is received.
-
Cancellations made within 21 days before the event will be liable to pay 100% of the deposit. Deposits will be refunded if catering is cancelled at least three weeks before the event day.
-
Unfortunately, once the reservation payment is made, we are unable to reduce the quantity of food ordered, even if you have fewer guests attending.
We commit to our staff, secure the ingredients, and reserve production time specifically for your event, which means we turn down other bookings on that same day to ensure we can meet our maximum production capacity. This guarantees that everything you've contracted will be available for your event.
If you're unsure about the number of guests, we recommend booking a minimum amount and adding food later if needed. This helps us adjust the order fairly for both parties.
We understand that changes can happen, but we kindly ask for your understanding of our policy to maintain the quality and organisation of all our events.
Thank you for your understanding.
-
If requested at least 21 days before the event day, rescheduling can be done without charge. If rescheduling is requested with less notice, the deposit will not be refunded, and a new booking must be arranged.
-
We are happy to travel far depending on the type of event / availability and your requirements. We cover a roundtrip area of 50km from Perth CBD. If you are located further, we charge an additional $1.9 per km in travel costs.
-
Yes, we offer a homemade "gluten-friendly base" with authentic pizza taste, appearance, flavour, and texture without strange ingredients. However, despite our efforts, there is still a risk of cross-contamination due to the presence of gluten in our kitchen. We also offer a 100% gluten-free base from an external provider for those with zero tolerance. These bases ensure no gluten is present, but the taste and texture may differ from our traditional pizzas. In both cases, there is a cost of $3 per pizza.
-
We have different catering options to accommodate special diets. We have options for vegetarian, vegan, dairy free and nuts free. Please inquire for any other diet requirement.
-
Yes, our service includes disposable plates, cutlery and napkins.
-
We provide catering for almost any event or party you can think of. We do functions, celebrations, birthdays, engagement parties, baby showers, corporate events, expos, etc.
-
We can cater anywhere: on the beach, in the park, on your veranda, you choose! Our pizza ovens and pasta pans can be used both inside and outside. We aim to be self-sufficient wherever possible.
-
We need approximately a 3m x 3m space to provide pasta and pizza catering. The size of the catering event will dictate space requirements. We will require a larger space to set the buffet table for Antipasto Boards and Italian tapas.
-
If you have suitable food storage containers, we can place any leftover food into them. We also have compostable takeaway containers if you require them; please ask for them when booking the event.
-
Usually, we recommend having a minimum of 25 guests.
-
No, the disposable tableware, including plates, cutlery, and napkins, we provide is not unlimited. We supply enough tableware for the total number of guests at your event, plus a few extras. We are committed to the environment, so we encourage everyone to keep their plate for use during the event whenever possible.